Testimonials

“We interacted with a few team members, but we mainly worked with Sophie who was amazing.

She kept us up to date, was empathetic when things were getting challenging and balanced the line between being completely professional but making us feel heard and supported. We feel really lucky to have worked with her and are so glad we purchased through JB Estates.”

“On behalf the family, we wish to record our gratitude for all the efforts that the team at JB Estates has made.  We recognise that it is a challenging market and appreciate that you were able to find us more than one credible buyer, and those buyers have been straightforward to deal with. Thank you.”

“James handled our sale very well and gave some great advice when we had to adjust the house price.  Very mature head on young shoulders.  This sale has been driven by his excellent approach and careful handling of the personalities.  The whole process has been very smooth under his direction, which in the current market is miraculous. Not sure we could have asked for more.”

“Thank you Sophie and Charlie for all your help from start to finish. We are so grateful to you all for your professionalism and personal service.”

A short note from me personally to thank you, James and all at JB Estates for seeing the family through the sale of our property so sensitively, efficiently and kindly. It was never going to be easy but you have enabled us to get through it prior to the autumn statement. I am so grateful.

It was a very good experience purchasing our house through John Bray circa 20 years ago, and we have to say that 20 years later it was again a very pleasant experience selling it through John Bray. We knew it was a very challenging environment, but you certainly you did an excellent job & we are very satisfied with the outcome.

The service you provided has been really superb. Charlie has been first rate at patiently holding our hands when frustration set in at the process. He always responded to emails answering questions nearly always by return. I have no criticism of JB Estates and will recommend them without hesitation to anyone buying or selling a property in the region.

We were absolutely delighted with the service provided by all the members of your team. We are in no doubt that we chose the best people to sell our property.
Thanks for everything.

Than you for getting the offer for us in a very difficult market. Your team was excellent. The litmus test was when we asked if we should spend a significant sum on sprucing up and you said no. You showed integrity and advised us to save our money.

Absolutely fantastic news and it would never have been achievable without your dedicated support and help for which I am so grateful. I would just like to say a massive thank you to you.

We are obviously delighted that you managed to sell our property. What really stood out for me was the communication and the marketing of the property. The team was excellent in terms of keeping us aligned with the purchaser and we felt well informed throughout. The brochure and staging of the property was excellent and your rapidity to get things moving was stand out.

I am so thankful to have finally completed and am thankful to yourself and my solicitors for getting this over the line, especially as I have been on the other side of the world. A well deserved commission fee, thank you.

“The service John Bray provided was an efficient and effective, professional and personal service both when we purchased our property and again when we sold, we would thoroughly recommend them for their professionalism and keeping us informed throughout the process.” 

“As we are not local and this was a second home we relied heavily on the communication both by email but more personally by phone, JB Estates were always on hand to feedback and give us very useful advice, nothing was too much trouble and we got through on the phone and if not available we were contacted back very promptly.”

“We have both bought and sold property with John Bray Estates and have been impressed with the local knowledge of the agents of the area of Cornwall we wished to purchase. When it came to the sale of our property we were impressed with how the market was judged and our property was marketed at its best timing for the best possible price.”

“We achieved an excellent outcome for our client in an extremely tight deadline, which was largely due to the reciprocated professional nature of Josephine and her Team. We look forward to working with them again in the near future!”

“It was a pleasure working with Josephine and the team, they were proactive and practical in their approach. They could be reached at any time of the day and a prompt pragmatic response was received with a solution-based approach at the centre of their practice.”

“We’ve been incredibly grateful for your help. You’ve made such a stressful situation significantly less stressful!”

“Our experience is based on both simultaneously selling and purchasing a property through John Bray Estates.  We have nothing but praise for the individuals handling our requirements, and on those occasions when lengthy negotiations were necessary.”